Making an Appointment
To make an appointment with Solutions for the first time, please contact us. After the necessary information is provided, you will be able to speak to our Intake Specialist about arranging your first appointment.
To inquire about services or begin the intake process, contact the worker via telephone at either your closest location of Solutions, or by contacting the main Solutions location in Moorhead at (218) 287-4338. Phone numbers for individual clinics can be found under the Locations tab. You can also visit one of our locations in person to arrange appointments and services. Please check the opening hours for each location.
If the request is urgent, contact Solutions directly by phone. If this is an emergency, call 911.
If you are new at Solutions, you will need to some provide basic personal and insurance information before services can be arranged. An intake form will need to be filled out in order to declare this information, as well as several other forms necessary to establish services.
If you prefer to print the forms out yourself and bring them to Solutions in person, you can download them here:
Consent for Treatment
Continuity of Care
Financial Agreement (General)
Financial Agreement (Insurance Release)
HIPAA Receipt (Notice of Privacy Practices)
Informed Consent for Electronic Communication
After the forms are filled out, you will need to speak to our Intake Specialist before your services can begin. The Intake Specialist will go over some basic information with you and set up a payment arrangement, such as coordinating insurance information. The Intake Specialist will then set you up with a mental health professional for an initial assessment (diagnostic assessment). From there, any needed follow-up services will be planned.
At your first appointment, you will meet with the Client Care Coordinator to review and update your information and discuss any questions you may have. You will also be asked to review and sign the necessary consent forms to receive care. After that, you will meet with the therapist.
The purpose of your first appointment is for your therapist to get to know you and your condition. This is called a diagnostic assessment. At this assessment, your therapist will go through the concerns you are having and your mental health symptoms. At the end of this assessment session, your therapist will review his or her findings and will discuss treatment options with you.
Your health insurance may cover services that are considered medically necessary.
External Referral Information
If you are referring a client on the behalf of an agency, please see this page for more information.