IT Support Specialist

We are a growing agency based in Moorhead, MN that offers its employees opportunities for growth within the company, continuing education, and the ability to serve local people.

The Company: Solutions is a non-profit agency serving the mental health needs of Minnesota and North Dakota communities. We are known for the great care we take with clients and employees alike. As our Mission states, we are Leaders in Practice, Privileged in Mission.

  • Our mission is to provide high quality, accessible mental health and human services.

  • We believe that change is possible and our person-centered services are designed to empower independence.

The Position: We’re looking for an IT Support Specialist.

  • We offer a variety of benefits such as health, dental, vision and life insurance.

  • We also offer 401(k), flexible spending plans, long term disability insurance and access to Aflac products.

Requirements:

  • Must have a High School Diploma or GED

  • Excellent communication and interpersonal skills

  • Must have good time management skills

  • Must pass a comprehensive criminal background check

Responsibilities:

  • Respond to requests for technical assistance in person, via phone, electronically

  • Diagnose and resolve technical hardware and software issues

  • Follow standard help desk procedures

  • Administer help desk software

  • Identify and escalate situations requiring urgent attention

The Location: Solutions is based in Moorhead, MN. We also have offices in Fargo, Detroit Lakes, Fergus Falls, Alexandria and St. Cloud. The IT Support Specialist position is located in our Moorhead office.

Why Should You Apply?

  • Solutions believes in growing and promoting employees from within.

  • We offer a great benefit package to our employees.

  • We offer a person-centered atmosphere that promotes work/life balance.

Click here to apply: Moorhead