IBI Program Coordinator


The IBI Program Coordinator is responsible to coordinate referrals for autism services programming and to manage wait lists. This position works closely with the IBI Supervisor to oversee referrals and coordinate with clients and families during the service eligibility determination process and case assignment so that this transition runs smoothly. This position is also responsible for quality assurance, and in doing so will review client files and service delivery processes, as directed by the IBI Supervisor. This position will receive support from the agency Quality Assurance Manager to ensure that services and files consistently meet administrative program requirements, and that updates in program requirements are incorporated into the service delivery and review process.

IBI Program Coordination duties will take up a portion of the IBI Program Coordinator’s work time, however this position also performs some direct service time. The type and amount of direct service time will vary based upon the number of clients being served by the program and the needs of the clinic. The IBI Supervisor will direct the ratio of direct service time to program coordination time.


  • Must be at least 21 years of age
  • Must possess a bachelor’s degree in one of the behavioral sciences or a related field from an accredited college or university
  • Must have work experience in a behavioral health setting
  • Must have good organizational skills
  • Attention to detail is a must
  • Good communication skills
  • Must be knowledgeable about autism services


1.    Primary responsibilities include:

  • Maintain and manage referrals for autism services programs
  • Conducting chart reviews for quality assurance purposes, under the coordination of the Quality Assurance Manager
  • Maintain a working knowledge of current program standards for autism services
  • Under the supervision of the Clinic Manager, provide feedback to staff regarding quality of charting and service delivery
  • Provide staff training as requested
  • Assist in providing community education regarding services as needed
  • Provide orientation to new staff, as directed
  • Provide direct services to clients as directed

2.    Administrative responsibilities include:

  • Complete notes for services rendered in keeping with policy
  • Ensure compliance of charts, in keeping with standards
  • Attend treatment team meetings as necessary.
  • Attend training and supervision meetings as scheduled.
  • Complete time and expense sheets bi-weekly.
  • Contribute to the development of agency policies and procedures as assigned.
  • Maintain at least 20 hours per year of continuing education

3.    Expected professional and team behavior includes:

  • Positive leadership style
  • Professional demeanor and actions
  • Maintaining a watchful eye on professionalism in the office
  • Willingness to provide staff with constructive feedback
  • Being willing to accept constructive feedback
  • Direct communication with colleagues
  • Prioritizing work tasks
  • Good organizational skills
  • Being dependable

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